Superb service. I arranged last minute for a mother's day bouquet with Laurelhurst Florist after my usual florist sold out early for the holiday. On the day of scheduled delivery the flowers were marked as delivered and I assumed that was the end of it.
On Sunday afternoon my dad called me to let me know they hadn't seen any deliveries. I called and emailed Laurelhurst Florist to let them know my situation and dreaded the outcome since it seemed they wouldn't be opening until the following Monday.
The owner called me back less than five minutes later and assured me that they would make this right. They delivered a lovely bouquet to my mother not long afterwards and saved the day. I was so impressed by this response and feel so grateful for the quick, compassionate reply that I received. Thank you so much!